The Deciphr effect, in numbers
24K+
users across Deciphr Products
3M+
mins of audio processed
500M+
words transcribed
Our Core Values
Customer-Centric Solutions
We prioritize resolving customer issues efficiently, adapting our approach to their unique needs and perspectives.
Purpose-Driven Innovation
Our technological advancements are guided by genuine customer pain points, not just for the sake of innovation.
Rapid Responsiveness
Swift action is our catalyst for success, allowing us to iterate quickly and stay agile in our approach.
Ambitious Vision
We set audacious goals, pushing boundaries to achieve extraordinary results that exceed expectations.
Talent Elevation
Each new team member is carefully selected to enhance our collective capabilities and cultural alignment.
Empowered Accountability
We foster a culture of ownership, believing that focused dedication—combined with skill—can yield exceptional outcomes.
DECIPHR’s PRODUCTS HAVE BEEN USED BY
AI can reduce average handle time (AHT) in contact centers by up to 40%
56% of CX leaders are already exploring new generative AI vendors for their CX tools
65% of CX leaders see AI as a strategic necessity that has made previous CX operations obsolete
AI can potentially lower client acquisition costs by up to 50%
AI can reduce average handle time (AHT) in contact centers by up to 40%
56% of CX leaders are already exploring new generative AI vendors for their CX tools
65% of CX leaders see AI as a strategic necessity that has made previous CX operations obsolete
AI can potentially lower client acquisition costs by up to 50%
AI can reduce average handle time (AHT) in contact centers by up to 40%
Data from Zendesk