Redefine how you administer healthcare support with Deciphr CX
Enhance patient care quality
Our cutting-edge AI engine evaluates every patient interaction, whether by phone or text, providing real-time insights to healthcare providers and insurers. This ensures consistent, high-quality care across all touchpoints.
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Empower healthcare staff
Deciphr CX creates tailored improvement plans for each team member. Whether in a hospital setting or insurance company, equip your staff with personalized strategies based on their patient interactions to boost care quality, patient satisfaction, and operational efficiency.
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Streamline agent onboarding & continuous improvement
Medical professionals can focus entirely on patients while our AI takes notes and summarizes calls. These summaries are editable and can be integrated with any existing healthcare record system.
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Elevate the patient journey
Our sophisticated AI consolidates patient inquiries into a comprehensive dashboard, highlighting key factors influencing patient experiences. Use these insights to address patient concerns, improve staff performance, and increase overall satisfaction and loyalty.
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Effortlessly maintain regulatory compliance
Prevent costly penalties by detecting compliance issues and educating staff on crucial healthcare regulations. Deciphr CX automatically protects sensitive patient information, saving time and ensuring privacy standards are met.
Request a demoAI can reduce average handle time (AHT) in contact centers by up to 40%
56% of CX leaders are already exploring new generative AI vendors for their CX tools
65% of CX leaders see AI as a strategic necessity that has made previous CX operations obsolete
AI can potentially lower client acquisition costs by up to 50%
AI can reduce average handle time (AHT) in contact centers by up to 40%
56% of CX leaders are already exploring new generative AI vendors for their CX tools
65% of CX leaders see AI as a strategic necessity that has made previous CX operations obsolete
AI can potentially lower client acquisition costs by up to 50%
AI can reduce average handle time (AHT) in contact centers by up to 40%
Data from Zendesk